EPIC Connections, Inc.

Contact: Bill Pieper, President
Headquarters 13305 Birch Drive Suite 203 Omaha NE 68164 United States Work Phone: 4028844700 x201 Website: https://epicconnections.com/

Biography

EPIC Connections is a global customer engagement and contact center consulting company. Fortune 500 companies, small businesses and government entities around the world turn to EPIC Connections when conventional approaches are not enough to activate change and achieve results. Privately-held since 2003, EPIC Connections is a leading contact center professional services firm that delivers process improvement, performance management and technology services to organizations seeking to transform operations, increase agent productivity and realize significant savings through decisive action. EPIC’s senior professionals are experienced contact center industry veterans who draw upon the firm’s operations background to help leaders turn change into a strategic business asset and unlock value at every stage. With EPIC Connections as your transformation partner, you’ll be ensured of a great result for you, your contact center and your company.

Notes

Dan Dineen, Vice President Professional Services 4028844700 x 214 John Glantz, Vice President Consulting Services 4028844700 x206

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13305 Birch Drive Suite 203 Omaha NE 68164 United States

Categories: Consultants, Domestic Contact Centers, Inbound Customer Service, Inbound Sales, Near Shore Contact Centers, Predictive Dialers, Training Services, Offshore Contact Centers, Omni-Channel Platforms, Workforce Management