Unleash Your Customer Service Team’s Best Ideas: PACE I.D.E.A. Inspiration Summit

In this time of extraordinary uncertainty and change, your contact center team has learned to quickly adapt to do the best they can, with what they have, from where they are.

By |2020-06-17T04:04:19+00:00June 10th, 2020|Educational Webinars, News You Can Use|Comments Off on Unleash Your Customer Service Team’s Best Ideas: PACE I.D.E.A. Inspiration Summit

Empowering Contact Centers for Agility in Uncertain Times

Today’s crisis has brought contact centers into focus. Customers need answers immediately: immediate availability, after all, is what consumers have come to expect from today’s brands. For contact centers, the unprecedented surge in contact volumes – in every channel!

By |2020-04-29T18:01:41+00:00April 21st, 2020|Educational Webinars|Comments Off on Empowering Contact Centers for Agility in Uncertain Times
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