Real Truths for AI in Retail Contact Centers

AI in Retail Contact Centers

No-charge Webinar and Report

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What are you supposed to believe? Get your questions about AI in retail contact centers answered.

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Retail Contact Centers AI Readiness Research (#TheAILie)

Join PACE and Fidelum Partners as they unlock the mystery and lies currently surrounding Artificial Intelligence (AI) in retail contact centers. This industry vertical webinar is part of a four-part webinar series about findings from this in-depth research study to quantify attitudes, perceptions, and behaviors of AI in contact centers.

YOUR PRESENTERS

Craig Binkley
Craig BinkleyCraig Binkley is the Managing Partner of Fidelum Partners
Former CEO of Northstar Research Partners and Vice President of Marketing for Coca-Cola Mexico, Craig has worked with numerous brands measuring and developing customer experience strategies across the globe for a range of Fortune 200 companies.
Jim Rembach
Jim RembachHost, CX Expert and Thought-leader
A former frontline contact center leader, Jim Rembach is the Founder of CX Global Media, the Fast Leader Show Podcast, and Call Center Coach, a virtual blended-learning training academy for emerging and existing frontline supervisors.

Attend and Get Your Very Own Executive Summary Report Copy

Your Executive Summary Report includes study details, graphics, and more. You’ll also get special bonus commentary and insights from key Artificial Intelligence experts!

Register for each Webinar Separately

AI in Retail Contact Centers

Wednesday 6/3/20 @ 1PM ET

Gain a Healthcare Contact Center perspective on AI.

Learn About the Entire Series

Learn about the series

Gain an industry perspective on AI across verticals.

Attendees Receive BONUSES!

Invest in your learning pays dividends. As part of this webinar you will receive access to tools to help you improve the customer experience in numerous ways. You’ll get access to cheat sheets, checklists and guides that have propelled others to setting a faster pace towards customer experience success.

You are correct if you were thinking there’s a problem for you to get your gifts…there is. Spots are limited for this webinar. We only have space for 125 attendees. Once we reach 125 attendees the webinar registration system will lock you out. So register now and make certain you’re early.

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AI in the Contact Center Webinar FAQs

  • Q: Will there be a recording on the webinar? ANSWER: Yes, for PACE members.

  • Q: If I register, can I get locked out? ANSWER: Yes, our webinar platform has 125 spots and we are not blocking registrations because so many people register and then are unable to show. If you’re late and get locked out, members get on-demand access.