Contact: Katie Brunette, Director of Enterprise Marketing
School 407 Fulton St. Indianapolis IN 46202 United Statespostal
Work Phone: 812-249-4981work
Work Email: firstname.lastname@example.orgINTERNET
Categories: QA Services, Training Services, Work Force Management
Lessonly is powerfully simple training software that helps teams learn, practice, and do better work. We are used by over 2 million learners at more than 550 leading companies including Trunk Club, Ibotta, U.S. Cellular, and Zendesk to share knowledge, develop skills, and reinforce best practices. The result is faster onboarding, higher NPS scores, more closed deals, and a superior customer experience.
Categories: Data Solutions, Company Services
Numeracle is the pioneer of robocall blocking and labeling visibility for call originators. By providing a single point of visibility into what happens to legal call originators' calls through data integration with carriers, analytics companies, app providers and device manufacturers, we provide actionable strategies for legal businesses to regain control of their calling strategies. Established to take action against the growing problem of incorrect call blocking and labeling for legal businesses across the ecosystem, our mission is to restore trust, transparency and viability to the voice channel.
Molly Weis, Director of Marketing & Communications 8143801181
Categories: Consultants, Legal Service, Training Services
Squire Patton Boggs is a full-service global law firm. We provide insight at the point where law, business and government meet, giving you a voice, supporting your ambitions and achieving successful outcomes. Our multidisciplinary team of over 1,500 lawyers in 44 offices across 19 countries provides unrivaled access to expertise and invaluable connections on the ground. Eric Troutman (PACE member) is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies and systems.
TDS Global Solutions
Contact: Jon Kaplan
Headquarters PO BOX 502 Broadview Heights OH 44147 United Stateswork
Work Phone: (330) 714-0005work
Work Email: email@example.comINTERNET
Categories: Consultants, Gamification, Training Services, Company Services
TeleDevelopment Services, Inc. is an innovative, support services company for the contact center and BPO industry. TDS provides mission critical end-to- end products, services and human capital support through superior use of technology and industry best practices. TDS solutions are focused on helping clients improve top line revenue and bottom line profitability.
TeleDevelopment has been providing clients with global outsourcing and back- office solutions since 1991. Since that time, we have supported over 450 captive and outsourced contact centers and Business Process Outsourcing (BPO) providers in their human capital and processed development needs.
Our expertise is the result of engagements with in-house as well as service providers and shared service providers throughout the world. Working from our offices in the United States, and the Philippines; we deploy experienced professionals to help organizations succeed from any location — domestic, near- shore, and offshore.
Learning & Development
Language and IT Assessments
Digital Recruitment Solutions
Visit http://www.teledevelopment.com for more information.
Jim Loveless, VP Global Sales (440) 281-3059
Contact: James Wilson, Regional Director of Client and Partner Development
Headquarters 37 North Orange Avenue, Suite 910L Orlando FL 32801 United Stateswork
Categories: Data Solutions, AI Knowledge Management, AI Response Management, Artificial Intelligence, Backoffice Automation, Big Data Analytics / AI Reporting, Case Management / Ticketing system, Omni-Channel Platforms, OmniChannel
Service with a smile. And a brain.
Face it. Customers are fickle. Even yours. They may love you today, but if you fail to give them what they’re looking for, they’ll find an endless array of other options to take your place.
Not so with ThinkOwl.
And we help businesses build, grow and maintain a devoted customer base. Our customer service platform works in perfect harmony with your customer service team. Agents use ThinkOwl intel to work smarter and find solutions faster. ThinkOwl analyses agent behavior to adapt and handle cases more effectively. It’s a system of reciprocal intelligence : the powerful combination of human and machine learning.
And it doesn’t end there.
ThinkOwl compiles data from every single customer interaction and figures out what it all means. When all the numbers are crunched, you’ll know exactly what your customers love, hate, want and need today. You could even anticipate what they’ll ask for tomorrow. That’s how you make people stay in love with your business. And how you make your business stay, well, in business.
Andreas Rittler, CEO, 1772728227 Dominique Juritz, Principle Consultant 15120370699
Kommit & Company
Contact: Eric Crouse
Headquarters 1147 Harp St. Raleigh NC 27604 United Stateswork
Work Phone: 2072328950work
Work Email: firstname.lastname@example.orgINTERNET
Kommit & Company is specialty M&A firm devoted exclusively to the Call Center / BPO industry.
Richard, Kommit, President