Custom Promotional Communications (CPC)

Contact: Jeff Felman, CEO
Headquarters 1500 Rosecrans Avenue, Suite 500 Manhattan Beach CA 90266 United States Work Phone: (877) 453-3700 Website: http://www.cpcmedia.com

Biography

CPC helps businesses manage every aspect of the customer experience. Founded in 2002 and based in Los Angeles, CPC provides a full suite of outsourced customer contact services, including: staffed live chat, text/SMS messaging service (both automated and live “peer-to-peer” text messaging), traditional inbound/outbound live phone agents, social media coverage for businesses, enhanced toll-free/local phone numbers, automated notification calls (including personalized), AI/chat bots, customized IVR, surveys/market research and data analytics.

For internal centers, we provide award-winning AA-ISP internal assessment/analysis tools and Inside Sales Certification processes, a game-changing financial wellness/“Earned Wage Access” banking app for internal contact center employees and a state-of-the-art, cloud-based, omnichannel software platform for contact centers. Contact us to see how we can improve your CX!

877-453-3700 | sales@cpcmedia.com | http://www.cpcmedia.com
Los Angeles | Philadelphia | Washington DC

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1500 Rosecrans Avenue, Suite 500 Manhattan Beach CA 90266 United States

Categories: Back Office Services, Consultants, Data Solutions, Domestic Contact Centers, Help Desk, Inbound Customer Service, Inbound Sales, Near Shore Contact Centers, Non-Profit Campaigns, Outbound Sales, Payroll Solutions, Predictive Dialers, QA Services, Telecom Suppliers, Training Services, Company Services, Market Research / Surveys, Offshore Contact Centers, Omni-Channel Platforms, Workforce Management