Custom Promotional Communications (CPC)Custom Promotional Communications (CPC) Contact: Jeff Felman, CEO
CPC helps businesses manage every aspect of the customer experience. Founded in 2002 and based in Los Angeles, CPC provides a full suite of outsourced customer contact services, including: staffed live chat, text/SMS messaging service (both automated and live “peer-to-peer” text messaging), traditional inbound/outbound live phone agents, social media coverage for businesses, enhanced toll-free/local phone numbers, automated notification calls (including personalized), AI/chat bots, customized IVR, surveys/market research and data analytics.
For internal centers, we provide award-winning AA-ISP internal assessment/analysis tools and Inside Sales Certification processes, a game-changing financial wellness/“Earned Wage Access” banking app for internal contact center employees and a state-of-the-art, cloud-based, omnichannel software platform for contact centers. Contact us to see how we can improve your CX!
1500 Rosecrans Avenue, Suite 500 Manhattan Beach CA 90266 United States