Contact Center 411Contact Center 411 Contact: Elliott Winit, Partner
Contact Center 411 is a full-service professional services organization focusing exclusively on Contact Centers and the Customer Experience. We provide expertise in all key areas that drive the success of a customer contact operation including performance and productivity improvement, technology innovation and platform integration., outsourcing strategies, and business continuity planning. Furthermore, we can support your contact center operations teams in the full design, development, deployment and measurement of success associated with any strategic initiative.
Our Operations team members are not only experienced consultants but have also held leadership roles in Contact Centers. This depth of experience assures our clients that our recommendations will be actionable and successful. Our team is so well known in the industry that we are frequently called upon to supply resources for other consulting organizations when they are unable to staff positions requiring specific expertise.
Please visit our website at http://www.contactcenter411.com or call us at 800-398-1980 for further information.
Brian Golden, Partner 800-398-1980
Kirby McLennan, Partner 800-398-1980
PO Box 93183 Phoenix AZ 85070 United States