Contact: Miguel Noronha, Executive Vice President North America
Our mission is to empower all organizations to build great Customer Experiences.
We are a global provider of omnichannel contact center solutions. Our solutions help organizations unify all customer interactions and become more customer-centric.
More than 300.000 users in 1100 customers from 80 countries use our solutions for Customer Service, Telemarketing, Debt Collection, Help Desk, Citizen Attention, among others. We have more than 20 years of customer and industry recognition and have won dozens of awards for innovation and tangible results, with customers in key markets worldwide. We rely on a 160-strong worldwide partner network to strengthen our delivery and increase our reach.
Paul Jones, Global Account Director 708-466-4949 Pedro, Menezes, Head of Operations 312-619-9038
Categories: Domestic Contact Centers, Gamification, Inbound Customer Service, Outbound Sales, Predictive Dialers, Company Services, Omni-Channel Platforms, Workforce Management