ePerformax Contact Centers & BPO was one of the first contact center pioneers in the Philippines in 2002. Today, we operate three contact centers, including work-from-home solutions, in the country with over 6,500 customer service professionals. We are focused on providing the highest levels of customer service and BPO to a select group of Fortune 1000 and other global companies to support their English-speaking customers around the globe.
ePerformax provides omnichannel customer support via voice, email, chat, messaging, and social interactions. An overview of the types of services we provide includes customer/account service and support, inbound sales, billing/account support, debit/credit card services, consumer finance services, technical support, product/service support, website navigation support, fraud/collections/disputes, and travel reservations, along with non-voice BPO activities Our experience covers the consumer finance and credit cards, wireless and telecommunications, payment systems, travel, healthcare and wellness, and e-commerce industries.
Rob Mullin, VP Business Development
Wax Frias-Louden, Director Business Development