Established in 2007, BPR is a management firm providing U.S.-based call center solutions for companies of all sizes. Our proven network of the most reputable partners in the country offer highly trained specialists with solid industry knowledge and professionalism to manage your communication needs, protect your brand integrity, and provide your customers with a positive experience. We offer a full array of turnkey services to assist our clients.

BPR is certified as a New Jersey Woman-Owned Business Enterprise (NJWBE) and by the Woman’s Business Enterprise National Council (WBENC). BPR is also registered with System for Award Management (SAM), U.S. Small Business Administration (SBA), is a member of the ACA International and RMA International and is accredited by the Better Business Bureau.

Call Center Overflow / Customer Service / First- and Third-Party Account Receivables Management / Risk Mitigation / Sophisticated Analytics / Compliance / Customer Retention / Surveys / Mass Mailings / Medical / Political Opinion and Polling Services / Quality Assurance (Call Monitoring) / SMS Text Messaging.