CX Architecture – Using Agent Insights to Design a Remarkable Experience (Recorded 03/18/2020)

Etech webinar recording

By |2020-04-24T22:31:45+00:00March 27th, 2020|Video|Comments Off on CX Architecture – Using Agent Insights to Design a Remarkable Experience (Recorded 03/18/2020)

Customer Experience Architecture: Using Agent Insights to Design a Remarkable Customer Experience

In this webinar, explore going beyond technology & data to reach human wisdom. Join PACE and Etech’s Chief Customer Officer Jim Iyoob, as he lays out the architecture needed for human intelligence to meet artificial intelligence to improve your customer experience.

By |2020-04-01T14:20:19+00:00February 21st, 2020|Educational Webinars, Video|Comments Off on Customer Experience Architecture: Using Agent Insights to Design a Remarkable Customer Experience