Press Releases

Live Webinar: Coronavirus and Contact Centers: A Survival Guide to Business Continuity

What is and how is coronavirus affecting your business The key and essential steps during the coronavirus outbreak Tactics and action-points for your employees The “prepare for” vs. “panic because” How to strategize and prioritize your goals during coronavirus outbreak How can an OmniChannel solution be the answer Why [...]

By | 2020-03-26T21:19:15+00:00 March 26th, 2020|Press Releases|Comments Off on Live Webinar: Coronavirus and Contact Centers: A Survival Guide to Business Continuity

NobelBiz launches Omni+, Free Omnichannel Solution for Contact Centers during the Pandemic

Doing its part to help contact centers save time, money, and resources, NobelBiz comes through in a big way with 72 hour bolts to nuts implementation. NobelBiz announces its contribution to the Contact Center industry during the COVID-19 (Coronavirus) period with up to 6 months free licenses for the [...]

By | 2020-03-26T21:15:41+00:00 March 26th, 2020|Press Releases|Comments Off on NobelBiz launches Omni+, Free Omnichannel Solution for Contact Centers during the Pandemic

GCOM PROVIDES CO-BROWSING FOR IMPROVED CX

FOR IMMEDIATE RELEASE                                                                                     FOR MORE INFORMATION, PLEASE CONTACT:                                                                                                                          John Ruby, (973)-300-9345                                                       GCOM PROVIDES CO-BROWSING FOR IMPROVED CX Newton, NJ, February 24, 2020.  GCOM Worldwide announced today a [...]

By | 2020-03-26T21:10:34+00:00 February 28th, 2020|Press Releases|Comments Off on GCOM PROVIDES CO-BROWSING FOR IMPROVED CX

Fonative Supplies Ontario Systems with Trusted Entity Calling Powered by Numeracle

Increases Call Completion Rates to Combat Call Blocking and Robocall Labeling Lowell, MA -- February 11th, 2020 -- Fonative, the Compliant CommunicationsTM company, today announced the live customer deployment of its Trusted Entity Calling solution by a Fonative customer, Ontario Systems, a leading provider of receivables management software to [...]

By | 2020-03-26T21:08:55+00:00 February 11th, 2020|Press Releases|Comments Off on Fonative Supplies Ontario Systems with Trusted Entity Calling Powered by Numeracle

Christa Heibel joins PACE as Interim Executive Director

1/6/2020 It’s a new year, and the start of a new decade – there is no better time than now to share the new direction that the Professional Association for Customer Engagement (PACE) is headed! PACE is excited to announce the addition of Christa Heibel to the PACE Team, [...]

By | 2020-03-26T21:06:47+00:00 February 7th, 2020|News You Can Use, Press Releases|Comments Off on Christa Heibel joins PACE as Interim Executive Director