PACE Impact Fund Campaign:
Providing a Unified Voice for the Contact Center Industry

Through the work of its Government Affairs (GA) committee, PACE provides years of legislative experience and contact center expertise to advocate on behalf of businesses, employees, and the industry as a whole.

Legislative Expertise
Members of the PACE GA committee have deep knowledge of the legislative process and work directly with state Attorneys General, the Federal Trade Commission (FTC) and Federal Communications Commission (FCC).

WHAT THAT MEANS FOR YOUR BUSINESS: When PACE speaks, policy makers listen. Whether you want to be on the forefront of policy making or in the background, the GA committee helps amplify your voice.

Contact Center Experience
Through trusted relationships built over many years with groups such as the U.S. Chambers of Commerce and Leads Council, the GA committee presents a unified voice on the issues that affect businesses across a wide swath of verticals.

WHAT THAT MEANS FOR YOUR BUSINESS: PACE and its partners are more powerful – and impactful – as a group than any association or organization on its own.

We focus on the policies that affect contact centers so you can focus on the business at hand.
If you were to do the work of the PACE GA committee, it could cost your business hundreds of thousands of dollars annually. State legislative monitoring alone is more than $3,000/month, and most contact centers don’t have the resource to support staff legal counsel.

GA Committee work includes:

  • Monitoring legislative happenings on a day-by-day basis
  • Providing real-time alerts and updates
  • Hosting FREE monthly compliance webinars for PACE members
  • Authoring white papers and other publications that outline the industry’s stance
  • Submitting briefs regarding pending cases before the courts, including the Supreme Court

You can support this critical work with a gift to the Impact Fund, which helps ensure your voice is heard when and where policy decisions are made.

YES! I want contact center interests represented by qualified and experienced professionals and understand the critical importance of presenting a unified voice when advocating on behalf of our industry. 

Click here to make a secure one-time gift payment. 

To pay by check please contact Susan Burt.

Thank you for making it possible for PACE to continue its impactful work. Your gift will be recognized on the PACE website and publications and will help us continue to promote the interests of our industry.